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HUMAN RESOURCE MANAGEMENT– HRM16101

UNIT  CONTENTS

1 An Introduction to Human Resource Management:  Meaning and Nature of HRM; Scope of  HRM;  Objectives  of  HRM;  Importance  of  HRM;  Systems  Approach  to  HRM;  HRM  and Competitive  Advantage;  Strategic  Human  Resource  Management;  Traditional  HR  versus  Strategic HR; Evolution of the Concept of HRM.

2 Roles  and  Policies  of  HRM:  Roles  of  Human  Resource  Manager,  Administrative  Roles, Operational Roles, Strategic Roles; Human Resource Policies, Types of HR Policies, Advantages of HR Policies, Obstacles in Administering HR Policies, Characteristics of a Sound HR Policy, Coverage  of  HR  Policies,  Formulation  of  HR  Policies,  Evaluating  the  Impact  of  HR  Policies; Computer Application in Human Resource Management.

3 Human Resource Planning: Objectives of Human Resource Planning; Importance of HRP; The Process of Human Resource Planning, Forecasting the Demand for Human Resources, Preparing  Manpower  Inventory  (Supply  Forecasting),  Forecasting  the  Human  Resource  Requirement,  Formulating HR Plans

4 Selection Process:  Selection; Selection Testing, Intelligence Tests, Aptitude Tests, Personality  Tests,  Achievement  Tests,  Simulation  Tests,  Assessment  Centre,  Graphology  Tests,  Polygraph  (Lie-detector)  Tests,  Integrity  Tests;  Validation,  Selection  Interview;  Types  of  Interviews;  Medical Examination.

5 Recruitment:  Sources  of  Recruitment,  Internal  Sources,  External  Sources;  Methods  of  Recruitment, Promotions and Transfers, Job Posting, Employee Referrals, Campus Recruitment,

Advertisements,  Private  Employment  Search  Firms,  Employment  Exchange,  Gate  Hiring  and Contractors, Unsolicited Applicants/Walk-ins, e-hiring; Importance of Recruitment; Socialisation  Benefits; Recruitment Practices

6 Training and Development Programs: Need Analysis for Training; Types of Training; Methods  of Training, Job Instruction Training (JIT), Coaching, Mentoring, Job Rotation, Apprenticeship  Training, Committee Assignments; Common Practice; Purpose of Training

7 Executive  Development  and  Knowledge  Management:  Executive  Development,  Definition,  Importance;  Steps  in  the  Organisation  of  an  Executive  Development  Programme;  Self Development  and  Knowledge  Management,  Decision-making  Skills,  Interpersonal  Skills,  Job  Knowledge,  Organisational  Knowledge,  General  Knowledge,  Specific  Individual  Needs,  Other  Off-the-Job Methods; CD-ROMs, Key Factor for Success.

8 Compensation:  Basic of Compensation, Nature of Compensation, Objectives of Compensation  Planning; Factors Determining Pay Rate; Current Trends in Compensation, Wages, Basic Wage,  Dearness Allowance (DA); Job Evaluation, Job Evaluation vs.  Performance Appraisal, Features,  Process  of  Job  Evaluation,  Essentials  for  the  Success  of  a  Job  Evaluation  Programme;  Job  Evaluation Methods, Ranking Method, Classification Method, Factor Comparison Method, Point  Method,  Merits  and  Demerits;  Pricing  Managerial  and  Professional  Job;  Computerised  Job  Evaluation.

9 Theories  of  Motivation:  Motivation,  Multiple  Causes,  Multiple  Behaviour;  Determinants  of  Motivation; Theories of Motivation, Maslow?s Need Hierarchy Theory, Herzberg?s Two Factor  Theory, Achievement Motivation Theory, Theory Z

Process Theories of Motivation.

10 Career  Management:  Career  Management,  Career  Planning  vs.  Human  Resource  Planning,  Need  for  Career  Planning,  Objectives,  Process;  Career  Development,  Individual  Career  Development,  Organisational  Career  Development;  Development  Mentor  and  Protégé  Relationships.

11 Performance  Evaluation:  Definition  and  Meaning  of  Performance  Evaluation;  Features  of  Performance; Objectives of Performance Evaluation; Performance Evaluation Process; Methods  of  Performance  Evaluation,  Individual  Evaluation  Methods,  Multiple-person  Evaluation Techniques, Other Methods; 360-Degree Feedback System; Evaluation Interview and Feedback, Feedback  Defined;  Problems  with  Performance  Evaluation;  Essential  Characteristics  of  an Effective  Evaluation  System;  Performance  Evaluation  Practices  in  India;  The  Challenges  in Performance Management.

12 Implication  of  Job  Change:  Promotions,  Purposes  and  Advantages  of  Promotion,  Bases  of Promotion, Promotion Policy; Demotion;  Separation; Transfers, Purposes of Transfer, Types of Transfers, Benefits and Problems, Transfer Policy.

13 Industry  Practices:  Trade  Unions;  Objectives  of  Trade  Unions;  Functions  of  Trade  Unions; Union Structure, Craft Unions, Industrial Union, General Union, Federations; Growth of Trade Union Movement and Membership, Early Period, A Modest Beginning; All India Trade Union Congress,  Period  of  Splits  and  Mergers,  Indian  National  Trade  Union  Congress,  Other  Central  Unions.

14 Control  Process:  Meaning  and  Purpose  of  Control;  Methods  of  Control  Process;  Types  of  Control; Importance and Requirement of Effective Control Process.

 15 Employee  Grievances:  Features  of  Grievances;  Forms  of  Grievances;  Causes  of  Grievances; Effects of Grievances; Need for a Grievance Procedure; The Discovery of Grievances; Essential Pre-requisites of a Grievance Redressal Procedure; Redressal Method; Implication of Grievance; Guidelines for Handling Grievances.